1) Who we are
The Wise Myth (“we”, “us”, “our”) provides an Arabic‑first astrological psychology experience. This policy explains how we handle your information on our websites and apps, including thewisemyth.com and the mobile app.
2) Data we collect
- Account information (optional): name, email, password (hashed).
- Birth details for reports: date, time (if provided), and place of birth you enter to generate analyses.
- Support communications: messages you send to our support email.
- App diagnostics: crash logs and performance data to improve stability.
- Usage analytics: basic, privacy‑preserving analytics (e.g., screens viewed, feature usage). We do not track across other apps/websites.
We do not collect precise location, contacts, calendar, photos, or health data.
3) How we use data
- Provide core features (astrological reports & personalized content).
- Maintain and improve the app (diagnostics, analytics).
- Respond to support requests.
- Protect against fraud and abuse.
4) Sharing
We do not sell your personal data. We share data only with trusted service providers who process it on our behalf (e.g., secure hosting, error reporting). These providers are bound by confidentiality and security obligations. No third‑party advertising SDKs are integrated.
5) Retention
We keep personal data only as long as necessary to provide the service or as required by law. You can delete your account and associated data at any time (see “Your rights & controls”).
6) Your rights & controls
- Access/Correction: You may view and edit your profile information in the app.
- Portability: Request a copy of your data by emailing support@thewisemyth.com.
- Deletion: Delete your account from Profile → Settings → Delete Account, or email us to process deletion on your behalf.
- Consent: You may withdraw consent where applicable.
7) Children’s privacy
Our services are not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal data from children.
8) Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure; please use strong passwords and keep them confidential.
9) International transfers
Your data may be processed in countries other than your own. Where applicable, we use appropriate safeguards to protect your information.
10) Cookies & similar technologies
We use essential cookies to operate our site and limited analytics cookies to understand usage. You can control cookies through your browser settings.
11) Changes to this policy
We may update this policy. If changes are material, we will provide prominent notice in the app or on our website. The “Effective date” above shows the latest update.
12) Contact us
Email: support@thewisemyth.com
Website: thewisemyth.com